Important Notice: This Privacy Policy describes how Novela Drama ("we", "us", or "our") collects, uses, and shares information when you use the Novela Drama video streaming application (the "App"). By using the App, you agree to this policy.
Novela Drama is dedicated to bringing you the best Latin telenovelas and dramatic series while respecting your privacy. This policy outlines our practices regarding your information.
1. Information We Collect
We collect information to provide and improve our service.
1.1 Information You Provide
- Account Information: Such as your email address and password if you create an account.
- Profile Information: Display name, profile picture, and favorite novela genres.
- Preferences: Language preferences, subtitle settings, and content interests.
- Watchlist & Favorites: Novels and episodes you save to watch later or mark as favorites.
- Communications: Information from your communications via in-app feedback.
1.2 Information Collected Automatically
- Device Information: Device type, operating system, unique device identifiers, and network information.
- Usage Data: Interaction details including novelas watched, episodes viewed, watch duration, search queries, and navigation patterns.
- Log Information: Technical logs including IP address, app crashes, and system activity.
- Streaming Performance: Video loading times, buffering statistics, playback quality.
- Location Information: General location data (derived from IP address or device settings) for content licensing and regional availability. We do not collect precise GPS location without explicit consent.
Note: Novela Drama does NOT access your personal files, contacts, or sensitive data without your explicit permission. We only process information necessary for the App's functionality.
2. How We Use Your Information
| Purpose | Information Used | Legal Basis |
|---|---|---|
| Provide and maintain the streaming service | Account data, device information | Contractual necessity |
| Personalize novela recommendations | Viewing history, genre preferences, watchlist | Legitimate interest / Consent |
| Track episode progress and resume watching | Episode viewing data, timestamps | Contractual necessity |
| Analyze and improve service performance | Usage data, diagnostic logs | Legitimate interest |
| Ensure content licensing compliance | General location data | Legal compliance |
| Ensure security and prevent misuse | Device identifiers, usage patterns | Legitimate interest |
3. Data Sharing and Disclosure
We do not sell your personal information. We may share data in specific circumstances:
3.1 Service Providers
We engage trusted third-party vendors for essential services like data hosting, analytics, content delivery, and streaming optimization. They are contractually bound to protect your data.
3.2 Legal Requirements
If required by law, regulation, or valid legal request (e.g., court order).
3.3 Business Transactions
In connection with a merger, sale of assets, or acquisition, subject to confidentiality agreements.
3.4 Aggregated Data
We may share aggregated or anonymized usage data that cannot identify you for analytical or business purposes.
4. Data Security
We implement reasonable technical and organizational measures to protect your information, including encryption in transit and strict access controls. However, no electronic transmission or storage method is 100% secure.
5. Data Retention
We retain your information only as long as necessary:
- Account Data:
- Retained until you delete your account. Some data may be kept longer if required by law.
- Viewing History & Preferences:
- Retained to personalize service but can be cleared by you at any time.
- Episode Progress:
- Retained to allow you to resume watching across devices; can be reset.
- Usage Analytics:
- Anonymous data retained for up to 36 months to improve service.
- Log Data:
- Retained for up to 12 months for security and troubleshooting.
6. Your Rights and Choices
Depending on your location, you may have rights regarding your personal information.
6.1 Your Rights
- Access: Request a copy of your personal data.
- Correction: Update inaccurate information.
- Deletion: Request deletion of your data.
- Restriction: Limit how we process your data.
- Objection: Object to certain processing.
- Portability: Receive your data in a machine-readable format.
6.2 In-App Controls
- Adjust novela recommendation settings
- Clear viewing and search history
- Manage episode progress tracking
- Control notification preferences for new episodes
- Delete your account
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
8. Children's Privacy
Novela Drama is not intended for children under 13 (or the minimum age in your country). We do not knowingly collect personal information from children. If we learn we have done so, we will take steps to delete it.
9. Third-Party Links and Content
The App may contain links to third-party websites or display third-party content. This Privacy Policy does not apply to those third parties.
10. Changes to This Policy
We may update this Privacy Policy. We will notify you of material changes by posting the updated policy within the App and updating the "Last Updated" date. Your continued use constitutes acceptance.